Thank you for submitting your clock repair request — your next step is simply to send in your timepiece!

You will receive an email shortly with your Repair Reference Number, which we use to log, photograph, and securely track your clock as soon as it arrives.

Please write this number clearly on the outside of your package or include it on a note inside to ensure your clock is matched quickly and accurately to your request.

📦 Where to Send Your Clock

For reference —

Ship your clock to:
Times Ticking
265 N. Main Street, STE D315
Kaysville, UT 84037

This is our official address for all repairs and shipments — accepted by USPS, UPS, FedEx, and DHL

📞 Have questions or need help? Call us at 801-991-1097

We recommend using a trackable and insured shipping method to protect your clock during transit.

🔢 Step-by-Step Instructions

Step 1: 🧾 Package your clock securely and include your Repair Reference Number inside.

Please do not send original, factory, or sentimental clock boxes, cases, or crates, as all completed repairs are returned using standardized protective packaging or crating as appropriate, and incoming packaging will not be returned.

Step 2: 📮 Ship your clock to the correct address above using a trackable and insured method.

Step 3: 📧 We’ll email you to confirm when your clock is received, then follow up with a call to discuss your estimate and return shipping details.

Reminder: Check your email for your Repair Reference Number.
(Check your spam or promotions folder if it doesn’t arrive shortly.)

Thanks again for trusting Times Ticking with your timepiece — we look forward to taking care of it.
—The Times Ticking Team