Clock repair steps
We know that your clock is important to you and understand that the sentimental value more often than not outweighs the monetary value. Our expert clockmakers strive to make sure your clock can be worn for many years to come.
Not only can we take preemptive measures to keep your clock running for a long time, but we can restore clocks that have seen better days. We are willing to hunt for rare parts. We have done many repairs that others have given up on. No job is too big or too small and we can do any repair on any clock. Our repairs can be as simple as a tune up, pinion repair, or cleaning, and can be as complicated as a dial refinish, a case polish, mechanical cleaning and overhaul and even a complete restoration.
We have a simple process for mailing your clock to us, our estimates are free. Once your clock is received and has been examined, you will receive a phone call with the diagnosis and the cost of the repair.
On your approval, you will be asked to provide a credit card number. If you do not want your clock repaired at that time your clock will be returned to you. You are responsible to provide a credit card for costs related to shipping and handling back to you.
To get started, follow the steps below.
Step 1 – Print and Fill out our repair form.
Step 2 – Pack your clock with the clock repair form, in a box with good packaging, and drop it in the mail.
You will receive an email confirming the receipt of your clock in our clock repair center. The moment we have completed your free estimate, we will reach out to you again with details about your clock repair for approval. No work is done without your approval. Upon approval, your clock will be expertly serviced and shipped back to you.
Your clock repair including clock movement replacement is guaranteed for one year.
*We stock all common parts for clock repair, however clock crystals and other clock repair that require special order parts need additional time.
Once your clock is received and has been examined, you will receive a phone call with the diagnosis and the cost of the repair. On your approval, you will be asked to provide a credit card number. If you do not want your clock repaired at that time your clock will be returned to you. You are responsible to provide a credit card for costs related to shipping and handling back to you.
We can fix any problem your clock is having.
Retro fit, Water test, Repair back, Adjustment, Bushing adjustment, Replace pin, Repair pin, Repair escapement, Drill through, Manufacturer parts, Repair mainspring, Repair twisted dial, Repair marker, Repair dial, Remove scratches on case, Replace crystal, Repair quartz movement, Repair mechanism, Repair ships clock movement, Repair mainspring, Re time hand, Repair hand, Replace bearings, Replace pinion, Replace hands, Ships clock repair, Clean and overhaul mechanical movement, Replace movement, Repair case, Replace case, Mechanical repair, Retro-fit movement, Re-thread back screw, Movement repair, Antique movement repair, Vintage movement repair, Repair bearings
We have made it easy to send in your clock for a free estimate. Click this Clock-Repair link and follow the on-screen instructions which will guide you the rest of the way. If you have any trouble with this process, do not hesitate to Contact Us.
The day we receive your clock, we notify you that it has arrived safely. Next, it is processed, photographed, and categorized for the proper diagnosis. Estimates can take as few as two days from the time it arrives. However, there are times we may need to reach out to the manufacturer to find availability and pricing of necessary parts. This can add some time to the estimation process. The moment we have all the answers, we reach out to you again with details about your clock repair for approval. No work is done without your approval.
This varies based on the type of clock, as well as the type of repair. A simple adjustment, or tune up, can be turned around quickly, while a vintage restoration of a century clock can take several months. We do our best to give an indication of the length of time required to repair your clock when we call you with details about your estimate. Parts on order can add another layer of uncertainty to the timeline.
My Clock Was Just Looked At By Someone And They Said ‘they can’t get parts’ Or ‘it can’t be repaired’. Do You Think You Can Fix It?
The answer is YES! We perform ‘Masking’ work for clockmakers nationwide.
When possible, we do our best to accommodate any special time requirements. Realistic expectations are important, so we will let you know up front if we cannot meet your specific time requirements. An old saying in clock repair is “Good work takes time”.
Absolutely! We have two locations in the Utah area. We are open for walk in 72 hours a week! Visit our Contact Us page for more information.
Times Ticking has been in operation for more than 30 years, since 1982. We have performed clock repair for customers both locally and internationally. If it Ticks! We KNOW it! Our team of clock repair technicians have a combined experience in clock making of over 120 years.
Shipping And Security
We prefer our clock makers review every repair so that we can be confident in providing you with an accurate estimate. We may give general overviews, when asked, without seeing the clock, however a complete estimate may only be done after reviewing your clock.
Pack your clock with the clock repair form, in a box with good packaging, and drop it in the mail. We accept USPS, UPS, and FedEx. Do NOT send your clock with the original box.
Yes, simply fill out another Clock Repair Form and send the additional form with the additional clock.
Yes, we have many international customers. An additional shipping charge will be processed for return shipping. Return shipping will be close to exact cost for shipping plus customs. We primarily communicate internationally through email.
Yes, please Contact Us and let us know, we will be happy to assist you.
Pricing And Policies
We accept all major credit cards including Visa, Discover, Mastercard and American Express.
If you do not want your clock repaired at that time your clock will be returned to you. You are responsible to provide a credit card for costs related to shipping and handling back to you.