Hampden's Authorized Service Center

Expert Vintage Hampden Watch Repair by Mail

From 1880s pocket watches to Special Railway grades and vintage wristwatches, our Swiss-trained watchmakers restore Hampden watches made before 2025. Get a free estimate.

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Vintage Hampden pocket watch restored by Times Ticking
The modern Hampden watch, relaunched in Chicago in 2025
Authorized by Hampden

Hampden's Authorized Service Center for Vintage Watches

Hampden relaunched in Chicago in 2025, and it names Times Ticking as its authorized service center for vintage Hampden watches and pocket watches made before the relaunch.

When the brand itself sends owners of its historic watches to us, you know your heirloom is in the right hands.

How It Works

Three Simple Steps

1

Tell us about your watch

It only takes a few minutes.

2

Ship your watch to us

We'll show you exactly how.

3

Approve your estimate

You say yes before we begin.

When your Hampden arrives, we'll let you know, photograph it, and track it throughout the repair. After our watchmakers evaluate it, you'll receive your estimate.

From Our Customers

Trusted by Pocket Watch Owners Across the Country

★★★★★

"I had a 1926 Hamilton railroad watch that was broken and reached out to some local watch repair places but they all told me it could not be repaired… I contacted Times Ticking and they assured me they could repair it. I am thrilled to have this time piece repaired."

David Fackler

★★★★★

"My Elgin pocket watch is a family heirloom and is to be passed down to the younger generations. This watch was manufactured in 1896 to 1898… Times Ticking came up with all the parts required to completely restore this watch. I am beyond impressed with Times Ticking!"

Rich Hanson

★★★★★

"Excellent customer service. They found parts to repair and tune up a pocket watch from 1939. Which I wasn't even sure was possible. The watch was repaired, cleaned up and calibrated. Packaging used to send it back to me was over the top."

Ronbone

Read more reviews

Hampden Watch Repair

Where Others Stop, We Begin

Many shops won't touch an antique Hampden. We do.

From 1880s pocket watches to Special Railway grades, we bring vintage Hampdens back to life. Founded in Springfield, Massachusetts, Hampden moved to Canton, Ohio, in the late 1880s under John Dueber and became one of America's great pocket watch makers.

Whether your Hampden needs routine care or a complete restoration, we have you covered. From sourcing rare parts to taking on repairs others have called impossible, no job is too big or too small.

Special RailwayNew RailwayJohn HancockDueber18 Size16 Size
Quick Check

Does Your Hampden Need Service?

If any of these sound familiar, it's time to have our watchmakers take a look.

  • It stopped running
  • It runs fast or slow
  • The crown won't wind
  • It was passed down to you
  • The crystal is cracked or missing
  • It hasn't run in years
What We Repair

Hampden Repair Services

Vintage Hampden pocket watches and wristwatches made before 2025.

Movement Cleaning, Oiling & Regulation

Your Hampden movement is disassembled, cleaned, oiled, and regulated so it keeps time the way it was designed to.

Mainspring, Stem & Crown Replacement

Broken mainsprings, stems, and crowns replaced, the most common reasons a vintage Hampden stops or won't wind.

Case Refinishing & Crystal Replacement

Cases refinished and cracked or missing crystals replaced, so your Hampden looks as good as it runs.

Dial Restoration & Hand Re-Illumination

Worn dials restored and luminous hands re-illuminated, with care for your watch's original character.

Water-Resistance & Gaskets

Water-resistance checks and gasket replacement for vintage Hampden wristwatches.

Custom Fabrication of Obsolete Parts

When an original part can't be found, our watchmakers can often handcraft or retrofit a compatible component to restore function.

Peace of Mind

Why Families Have Trusted Us Since 1983

Swiss-trained watchmakers. Our experts trained at renowned watchmaking schools in Bienne, Switzerland.

AWCI members. Proud members of the American Watchmakers-Clockmakers Institute.

4.9 stars from 2,000+ Google reviews

A+ rating and accredited with the Better Business Bureau

A real repair center, plus two retail stores in Utah, serving customers since 1983.

Every repair is backed by our one-year warranty

See Our Work

Yes, We Can Repair Your Hampden

A few of the Hampden pocket watches we've brought back to life.

1896 Hampden

1904 Hampden Special Railway

1888 Hampden

1893 Hampden

Ready to hear your Hampden tick again?

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From Our Channel

Learn More About Hampden

History and stories from the Times Ticking YouTube channel.

The History of the
Hampden Watch Company

Hampden Watches Are Back!
Legacy Included

The Wright Brothers
Pocket Watch

Good to Know

Hampden Repair Questions

Is it safe to mail my Hampden watch?

Yes. Customers mail us watches from all over the country. Every watch is logged, photographed, and tracked from the moment it arrives until it's back in your hands. We'll show you exactly how to pack and ship it.

How much does Hampden watch repair cost?

Every Hampden is different, so we examine yours first and send you a free estimate. You decide before any work begins.

How long does a vintage Hampden repair take?

It depends on the condition of your watch and parts availability. We'll give you a realistic timeframe with your estimate.

Is Times Ticking authorized by Hampden?

Yes. Times Ticking is Hampden's authorized service center for vintage Hampden watches and pocket watches made before the 2025 relaunch. Newer Hampdens are serviced directly by Hampden under warranty.

Your Hampden has waited long enough.

Tell us about it today and get a free estimate from Hampden's authorized service center.

Start Your Free Estimate

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