Watch Repair Online Form

Kindly fill out and submit the form located at the bottom of this page.

Please ensure your watch is sent in a secure, protective package. Avoid using the original box for shipping, as we are unable to return it.

If sending by United States Postal Service, mail your watch to:

Times Ticking
PO Box 566
Kaysville, Utah 84037

In-person dropoff or UPS or FedEx, mail your watch to:

Times Ticking
1201 N. Hill Field Rd. #2044
Layton, Utah 84041

You will receive an email confirming the receipt of your watch from our watch repair center when it arrives. The moment we have completed your free estimate, we will reach out to you again, primarily with a phone call, with details about your watch repair for approval. No work is done without your approval.

Your watch repair, watch movement replacement is guaranteed for one year.

International customers: 
We will keep you updated and handle all communications via email, and should it be necessary, we’ll employ Google Translate to ensure our messages are clear in your native language. For your convenience, we accept payments through PayPal. Upon completion of your watch’s repair, it will be sent back to you via the U.S. Postal Service, at which point it will transition to your local postal service for final delivery. Please note, the return shipping costs will be based on actual rates. 

To initiate the watch repair procedure:

1. Provide your details, including the address for return shipping
2. Submit details of your watch repair, including a thorough description of the issue
3. Please complete and submit the form