To ensure your clock reaches us safely for repair, please enclose it along with the completed clock repair form in a securely packed box, utilizing ample protective packaging materials. This step is crucial in preventing any potential damage during transit and ensuring that your clock arrives in the best possible state for our assessment and repair work. You can send your package through any of the major carriers – USPS, UPS, or FedEx, according to your preference. We kindly request that you refrain from using the clock’s original box for shipping. International customers: your shipment will arrive via the U.S. Postal Service (unless using UPS or FedEx) which transition to U.S. Postal Service within the United States from your country’s local postal service for final delivery to us.