Once your watch arrives at our facility, we promptly notify you to confirm its safe receipt. It then undergoes a meticulous process, including a detailed inspection, professional photography, and precise categorization to ensure an accurate assessment. Repair estimates are typically provided within a week, though cases requiring specialized parts may take longer as we consult our warehouse and list of vendors for availability. Once all necessary details are gathered, we provide a comprehensive repair proposal for your approval. No work will proceed without your explicit consent, ensuring you remain fully informed every step of the way.
