Thank you for submitting your watch repair request โ€” your next step is simply to send in your timepiece!

You will receive an email shortly with your Repair Reference Number, which we use to log, photograph, and securely track your watch as soon as it arrives.

Please write this number clearly on the outside of your package or include it on a note inside to ensure your watch is matched quickly and accurately to your request.

๐Ÿ“ฆ Where to Send Your Watch

For reference โ€”

Ship your watch to:
Times Ticking
265 N. Main Street, STE D315
Kaysville, UT 84037ย 

This is our official address for all repairs and shipments โ€” accepted by USPS, UPS, FedEx, and DHL

๐Ÿ“ž Have questions or need help? Call us at 801-991-1097

We recommend using a trackable and insured shipping method to protect your timepiece during transit.

๐Ÿ”ข Step-by-Step Instructions

Step 1: ๐Ÿงพ Package your watch securely and include your Repair Reference Number inside.

Please do not send original, factory, or sentimental watch boxes, as all completed repairs are returned in our own standardized protective packaging to ensure consistent protection during return shipping, and incoming boxes will not be returned.

Step 2: ๐Ÿ“ฎ Ship your watch to the correct address above using a trackable and insured method.

Step 3: ๐Ÿ“ง Weโ€™ll email you to confirm when your watch is received, then follow up with a call to discuss your estimate and return shipping details.

Reminder: Check your email for your Repair Reference Number.
(Check your spam or promotions folder if it doesnโ€™t arrive shortly.)

Thanks again for trusting Times Ticking with your timepiece โ€” we look forward to taking care of it.
โ€”The Times Ticking Team