Jacob & Co. Watch Repair by Mail
From diamond-set cases to multi time zone displays, our Swiss-trained watchmakers service Jacob & Co. watches with great care. Get a free estimate.
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Named "Top 150 Mom & Pop Shops of America" by Entrepreneur Magazine
Three Simple Steps
Tell us about your watch
It only takes a few minutes.
Ship your watch to us
We'll email you instructions.
Approve your estimate
You say yes before we begin.
When your Jacob & Co. watch arrives, we'll let you know, photograph it, and track it throughout the repair. After our watchmakers evaluate it, you'll receive your estimate.
Trusted by Watch Owners Across the Country
"I found Times Ticking on the internet. The last time I had a watch repaired locally it cost more than the watch did new. I got it back just like new 2 weeks later and 2,000 miles away. HIGHLY recommended."
Jane Murray
"Very satisfied with my experience. My favorite watch is now back running and working perfectly. I was a little leary as we are in GA and they are not but they were very timely and easy to communicate with so it all worked out great."
Brian Rudnicki
"I was thrilled that they were able to repair and clean up a watch that I had inherited from my mother. It looks great and works great. The service was fast… I would highly recommend them to anyone and will use them again if the need arises."
Ellen Hymes
Where Others Stop, We Begin
Many shops won't bother with a Jacob & Co. watch. We do.
Founded in New York in 1986 by jeweler Jacob Arabo, Jacob & Co. rose to fame in hip-hop culture with bold, diamond-set watches showing multiple time zones.
Whether yours needs a new battery or a stone reset, we have you covered, and we check every time zone and gem setting with care.
Does Your Jacob & Co. Watch Need Service?
If any of these sound familiar, it's time to have our watchmakers take a look.
- It stopped running
- The battery keeps dying
- It runs fast or slow
- The crystal is scratched or cracked
- The crown is loose or won't set
- The bracelet or strap is broken
Jacob & Co. Watch Repair Services
Jacob & Co. watches, inside and out.
Battery & Quartz Service
Batteries replaced, and quartz movements cleaned and tested, so your Jacob & Co. keeps accurate time again.
Mechanical Movement Service
Mechanical movements disassembled, cleaned, lubricated, and adjusted, so they keep time the way they were designed to.
Stem & Crown Repair
Broken stems and loose crowns repaired, so your watch sets properly and stays sealed.
Crystal Replacement
Scratched or cracked crystals replaced with the correct fit, so your dial is clear again.
Bracelet & Strap Repair
Bracelets cleaned, adjusted, and repaired, and leather straps replaced, so your watch fits comfortably and securely.
Gem Setting Care
Diamond-set bezels, dials, and bracelets checked and cleaned, with loose or missing stones addressed.
Why Families Have Trusted Us Since 1983
Swiss-trained watchmakers. Our experts trained at renowned watchmaking schools in Bienne, Switzerland.
AWCI members. Proud members of the American Watchmakers-Clockmakers Institute.
4.9 stars from 2,000+ Google reviews
A+ rating and accredited with the Better Business Bureau
A real repair center, plus two retail stores in Utah, serving customers since 1983.
Every repair is backed by our one-year warranty
Luxury Watches We've Restored
A few of the jewelry and luxury watches we've brought back to life.
Jacob & Co.
Ebel Beluga
Vintage Van Cleef & Arpels
Baume & Mercier Classima
Tiffany & Co. Chronograph
Ready to wear your Jacob & Co. watch again?
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Jacob & Co. Watch Repair Questions
Is it safe to mail my Jacob & Co. watch?
Yes. Customers mail us watches from all over the country. Every watch is logged, photographed, and tracked from the moment it arrives until it's back in your hands. We'll email you instructions on how to pack and ship it.
How much does Jacob & Co. watch repair cost?
Every watch is different, so we examine yours first and send you a free estimate. You decide before any work begins.
How long does a Jacob & Co. watch repair take?
It depends on the watch and the work it needs. We'll give you a realistic timeframe with your estimate and keep you informed along the way.
Is my Jacob & Co. watch worth repairing?
For many people, yes, especially when it was a gift or a favorite everyday watch. We'll tell you honestly what yours needs in your free estimate, so you can decide.
Other Watch Brands We Repair
Your Jacob & Co. watch has waited long enough.
Tell us about it today and get a free estimate from our watchmakers.
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