Expert Hautlence Watch Repair by Mail
From jumping hours to retrograde minutes and TV-shaped cases, our Swiss-trained watchmakers service Hautlence timepieces with great patience. Get a free estimate.
Start Your Free Estimate
Named "Top 150 Mom & Pop Shops of America" by Entrepreneur Magazine
Three Simple Steps
Tell us about your watch
It only takes a few minutes.
Ship your watch to us
We'll email you instructions.
Approve your estimate
You say yes before we begin.
When your Hautlence arrives, we'll let you know, photograph it, and track it throughout the service. After our watchmakers evaluate it, you'll receive your estimate.
Trusted by Watch Owners Across the Country
"I highly recommend Times Ticking for watch repair. Jesse & crew know their stuff and even take the time to talk with you… the prices are more than fair for such craftsmen skills! My opinion: They are like the American Restoration of watches."
Peter K
"Their service was grade A!!! They're quick and professional; they always kept me updated with status of my watches. Their work is flawless which they stand behind… Times Ticking; a place where you can ask an old friend for help."
Keith Kerney
"Outstanding in every way. TT exceeded all of my expectations…and my old watch is working like new."
Kent Bolin
Where Others Stop, We Begin
Many shops won't touch a Hautlence. We do.
Founded in Neuchâtel in 2004, Hautlence, an anagram of Neuchâtel, rethinks how time is shown, with TV-shaped cases, jumping hours, and retrograde minutes.
Unconventional displays like these need a patient watchmaker. From the jumping hour to the architectural case, we treat every detail with care.
Does Your Hautlence Need Service?
If any of these sound familiar, it's time to have our watchmakers take a look.
- It stopped running
- It runs fast or slow
- A complication isn't advancing correctly
- The crown is hard to wind or set
- Moisture or fog under the crystal
- It hasn't been serviced in years
Hautlence Repair Services
Careful service for independent fine watches.
Complete Movement Service
Your movement is disassembled, cleaned, lubricated, and adjusted with great care, so it keeps time the way it was designed to.
Jumping Hour & Retrograde Care
Jumping hours, retrograde minutes, and unusual time displays serviced and set, so every hand jumps and returns exactly on time.
Hand-Finished Movement Care
Decorated bridges and plates handled with extra care during service, so the finishing stays crisp and unmarked.
Engraving & Finish Care
Hand-engraved and hand-finished parts handled with extreme care, so every bevel and polished surface stays as crafted.
Case & Crystal Care
Precious-metal cases gently cleaned, and crystals and exhibition backs replaced with the correct fit.
Honest Parts Guidance
We tell you up front if a part can only come from the maker, so you can decide with full information.
Why Families Have Trusted Us Since 1983
Swiss-trained watchmakers. Our experts trained at renowned watchmaking schools in Bienne, Switzerland.
AWCI members. Proud members of the American Watchmakers-Clockmakers Institute.
4.9 stars from 2,000+ Google reviews
A+ rating and accredited with the Better Business Bureau
A real repair center, plus two retail stores in Utah, serving customers since 1983.
Every repair is backed by our one-year warranty
Complicated Swiss Watches We've Restored
A few of the moon phase, calendar, and complicated Swiss watches we've brought back to life.
Blancpain Triple Calendar Moonphase
Breitling Bentley Perpetual Calendar
Tissot T-Complication Squelette
Ulysse Nardin San Marco
1900s Vacheron & Constantin
Ready to have your Hautlence serviced?
Start Your Free EstimateLearn More About Swiss Watchmaking
A story from the Times Ticking YouTube channel.
What Is the Watch Valley in Switzerland?
Hautlence Repair Questions
Is it safe to mail my Hautlence watch?
Yes. Customers mail us watches from all over the country. Every watch is logged, photographed, and tracked from the moment it arrives until it's back in your hands. We'll email you instructions on how to pack and ship it, including how to insure it.
How much does Hautlence repair cost?
Every watch is different, so we examine yours first and send you a free estimate. You decide before any work begins.
How long does a Hautlence service take?
Fine complicated watches take patience, and some parts may need to come from the maker, so we'll give you a realistic timeframe with your estimate and keep you informed along the way.
Can you service jumping hour and retrograde displays?
Yes. We service jumping hours, retrograde minutes, and other unusual displays with great care, and we’ll tell you exactly what yours needs in your free estimate.
Other Watch Brands We Repair
Your watch deserves expert care.
Tell us about it today and get a free estimate from our watchmakers.
Start Your Free EstimateCopyright 2026 Times Ticking